Tag Archives: Air Asia customer service

“I listened to you, and …”

“I listened to you, and you made me a better President”, said Barack Obama in his post-victory speech to the nation. I think brands may need to learn this old lesson in a new way. Listening to customers is nothing … Continue reading

Posted in Branding and Communication, Digital Marketing, Marketing Practices, Strategic Marketing | Tagged , , , , , , , | 1 Comment